How it works | Mapo Tapo

How does it work?

1. Book your adventure

Pick your outdoor sport, choose your favorite destination and book the experience. All the trips are created and manage by local certified guides in amazing locations. Are you ready for adventure?

2. BOOK YOUR FLIGHTS

After booking your adventure you can book your flights or transport to get to the trip's meeting point, directly. All departures are guaranteed to run.

3. Meet your group

Once you book your flights, log-in to your account and do the online check-in. Let our local partners know what time you arrive, the equipment you need, any food allergies and anything else you think is necessary to know. We'll also create a Whatsapp group where you can communicate directly with our local partners and get to know your fellow travel companions :)

4. Enjoy your trip

Time to go hiking, climbing or skiing in those amazing destinations around the world. Share these incredible experiences with your new sport mates and be ready for lots of adventures!

I want to know more about:

Experience and fitness level

What's included

Departure's status

Payment options

What happens once you book

In case of bad weather, guides' illness or trip not confirmed

Cancellation policy

The community

Experience and fitness level

Every tour has 3 levels of experience and fitness levels required. Experience levels refer to your technical skills in the sport. While Fitness levels refer to how physically demanding is the tour.

EXPERIENCE LEVEL

Open to All: This activity is designed for anyone interested in exploring the outdoors, regardless of their climbing, hiking, skiing, or mountaineering background. It's perfect for those who are new to these activities or have limited experience and for those who actually have experience and just want to enjoy the trip. The focus is on enjoying the natural environment, improve techniques, and building confidence in a supportive setting.

Intermediate: Aimed at individuals with some foundational experience in climbing, hiking, skiing, or mountaineering, this experience is for those looking to deepen their engagement with these activities. Participants should have at least a basic understanding of the necessary techniques and be comfortable with the physical demands of their chosen activity. This level offers the opportunity to refine skills, tackle more challenging terrains and routes, and enhance personal endurance and proficiency.

Advanced: This activity is reserved for highly skilled individuals with significant experience in climbing, hiking, skiing, or mountaineering. Participants at this level are expected to have a comprehensive understanding of advanced techniques, safety protocols, and equipment use. These activities might challenge even the most seasoned adventurers, with a focus on advanced routes, potentially extreme terrains, and high endurance demands. It offers an opportunity to push the boundaries of one's abilities and explore remote and demanding environments.

FITNESS LEVEL

Light: Perfect for anyone eager to enjoy the outdoors at a relaxed pace. This level has no specific fitness prerequisites, making it accessible to individuals in fair physical condition looking to engage in gentle and enjoyable activities.

Medium: Tailored for individuals who lead an active lifestyle and seek to push a bit their body over their physical routine. This experience is ideal for those possessing a good level of physical fitness, ready to embrace challenges that require a bit more stamina and endurance.

Intense: Aimed at participants in search of an intense and demanding physical experience. This experience is most appropriate for those with excellent physical fitness, prepared to tackle challenging and physically demanding activities.

What's included

Departure's status

Every departure on the website has a status. There are 2 status and they are the following:

Confirmed

The trip is ready to depart. You just need to book your spot and buy the flights.

Sold Out

Uff, it's too late now! All spots for this departure are booked. Please join the wait list or find another departure

Payment options

Credit / Debit Card

Mastercard; Visa; Maestro; American Express.

Bank Transfer

You can do a direct transaction from your bank to ours using provided details; ideal for larger purchases. Processing time varies (1-3 business days), with order processing upon fund receipt.

Deposit

You can secure your spot by only paying a deposit (check the experience page for the deposit amount). The balance is always due 60 days before the departure date.

What happens once you book

Book your flights or transfers

All the departures are guaranteed to run so, after booking your adventure, you can directly book your flight. A month before departure, you will be added to a WhatsApp group with the rest of the group.

Complete self check-in

Starting from 3-weeks before the departure, you can complete the check-in by logging into your personal area > my bookings. If you do not complete the check-in, you could be prevented from joining the experience.

Time to depart!

Pack-up, it's time to leave for your adventure! Meet us at the meeting point and join your fellow adventure mates.

Join the community!

Your adventure came to an end, but don't worry. As a fellow Mapo Tapo traveler you can access our exclusive WhatsApp community. Here you can stay in touch with your departure's group and you we share initiatives, new experiences and discounts. Come join us!

In case of bad weather, guides' illness or trip not confirmed

In exceptional circumstances such as bad weather, illness of the Guide, or trip not confirmed two weeks before departure, we will propose you one of the following alternatives:

Guide's Replacement

The former guide to be replaced by another guide with at least equivalent certification for the performance of the Tour.

Alternative Tour

The agreed itinerary is substituted by a similar itinerary with equivalent Experience and Activity level.

Tour Postponement

The tour is postponed to a later date in agreement with the participants and the guide. We'll do our best to satisfy all request.

Cancellation

You can ask for a refund according to the conditions expressed in our Cancellation Policy

Cancellation policy

If you need to cancel your booking more than 60 days prior the departure date, you have two options:

A voucher equal to the amount paid (33% down payment or 100% of the full amount) and valid on any trip, to be used within one year from the first payment of the cancelled trip.
Activate the cancellation insurance and get a cash refund equal to what you paid minus insurance fees.

If you need to cancel your booking less than 60 days prior the departure date you can activate the cancellation insurance and get a cash refund equal to what you paid minus insurance fees.

You can read more about cancellation policy on our terms & conditions.

Join our community

Instagram

On Instagram you can find your daily dose of inspiration for your next outdoor adventures...and yes, we do lots of meme

Get Inspired

On the WhatsApp community we share trips infos, exclusive initiatives and discounts. Here you can also meet fellow outdoor adventurers!

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Need some help? Contact one of our operators, we will be happy to help you as quickly as possible!

Sofia from Mapo Tapo

Contact Sofia if you're a guide and want to collaborate with Mapo Tapo or if you have any other need.

Giulia from Mapo Tapo

Contact Giulia if you need more information on upcoming trips and departures.

The Mapo Tapo experience: how it works

EXPERIENCE LEVEL

FITNESS LEVEL